Check Balance Using the Telkom App:- Down load Telkom app for android, iphone or huawei.The app allows you to access different services offered by Telkom.
Using WhatsApp:
Telkom has a WhatsApp customer service agent where Users can interact with customer care directly on anyhting from airtime balance and more. Add 0811601700 as part of your contacts and continue chatting directly with the customer service agent.
Visiting the Company Website
Register your profile on Telkom website and continue using the service. You can check your airtime balance on the website among other things.
Checking Data Balance
Using SMS: Send an empty SMS to the number 188 and wait for a response.
Checking Online: Check from the website if you are registered on Telkom portal. All you need to do is login to the webiste using your credentials and check all the balances you need.
Using a USSD Code:
Check data balance using a simple USSD code. It is also one of the commonly used methods for data balance checks by most Telkom customers. Dial *188# on a device that contains a Telkom sim.
Use the Telkom App
You need to first download the app from Google App Store or Apple Store, depending on your mobile device. Once downloaded, proceed to register and use the app conveniently following prompts to check data and airtime balances. You can also access other services via the app.